Support

We're here to help.

Need a hand, found a bug, or have a feature idea? Email us and we'll get back to you:

Frequently asked

How does PopLab work?

Pick a photo, choose a style, and PopLab generates a new AI image from it in seconds.

Why did my generation fail?

Generations can fail on a weak connection, or if the content can't be processed by our AI provider. Try again with a clear, well-lit photo.

How do I manage or cancel my subscription?

Open your device Settings → Apple ID → Subscriptions, select PopLab, and manage or cancel there. Cancel at least 24 hours before renewal to avoid the next charge.

How do I restore a purchase?

In PopLab, go to Settings → Restore Purchases.

Can I delete my data?

Saved results live on your device — delete them in the app, or remove the app to clear everything. For any other request, email us above.